Travel Tips
Rental Car Breakdown or Flat Tyre? Here Is What to Do
Problems on the road can happen at any time. Safe steps when a rental car breaks down or gets a flat tyre, and the role of the rental company's 24-hour support.
Contents
Even when a vehicle has been checked before handover, problems such as a flat tyre or a technical fault can happen on the road. The most important thing is to stay calm and follow safe steps.
First steps
- Switch on the hazard lights and pull over somewhere safe.
- Place the warning triangle behind the car if you have one.
- Get passengers out to a safe place away from traffic.
- Call the rental company's support line with your location and the car's condition.
If you have a flat tyre
- If you are used to it, fit the spare on flat, safe ground.
- If not, wait for help from the rental company or the nearest garage.
- Do not keep driving on a flat tyre, as it can damage the wheel.
If the engine stops
- Do not try to take the engine apart yourself.
- Photograph any warning lights on the dashboard to help diagnosis.
- Follow the rental support team's instructions.
The rental company's role
A reputable rental company has 24/7 support and will help arrange a repair or a replacement vehicle. When renting with a driver, the driver handles most technical problems so passengers can simply wait in comfort.
Ready to go?
Choose your dates and vehicle on the reservation page. Before booking, read how to choose a trustworthy car rental.
Frequently asked questions
What should I do first if a rental car breaks down?
Switch on the hazards, pull over somewhere safe, place the warning triangle and call the rental company's support line.
Does the rental company provide a replacement if the car breaks down?
A reputable company usually helps with repairs or provides a replacement vehicle through its 24/7 support.
