Rental Guide
Renting a Car in Medan: Booking Steps from Your Phone to Pick-up
How to rent a car in Medan step by step: check availability, choose a vehicle, pay securely online, receive your confirmation and meet your driver.
Contents
Renting a car in Medan can now be done from your phone in a few minutes. Here are the full steps, from checking availability to the car arriving at your door.
1. Check availability
On the homepage, enter:
- Pick-up location: our office, Kualanamu Airport, Medan Railway Station, or your address/hotel
- Pick-up date and time
- Return date and time
The system calculates the number of rental days.
2. Choose a vehicle
Only vehicles free on your dates are shown, with seats, transmission, fuel type and rate.
3. Choose the service
- With driver or self-drive
- In town or out of town
The total updates instantly, including the driver fee for your destination.
4. Enter your details
Name, email and WhatsApp number. Use the notes field for a detailed pick-up address, flight number or special requests such as a child seat.
5. Pay
Payment goes through an official gateway: bank virtual account, QRIS or e-wallet. Complete it before the deadline on the booking page. Never transfer to a personal account.
6. Receive confirmation
You receive an email with your booking code and a private link to see the status and invoice.
7. Meet your driver
Before pick-up, the driver contacts you on WhatsApp with the car colour and number plate.
Need it today?
Same-day bookings are possible while vehicles are available. Contact us on WhatsApp for a quick confirmation. See same-day car rental in Medan.
Rules at a glance
| Topic | Rule |
|---|---|
| One rental day | 24 hours |
| Overtime | 10% of the daily rate per hour |
| Free cancellation | More than 2 days ahead |
| Date changes | At least 24 hours ahead |
Need help choosing?
Check available vehicles on the reservation page, or read the complete Medan car rental guide for a comparison of rates and rental requirements.
Frequently asked questions
How do I rent a car in Medan online?
Choose a location and dates on the homepage, pick a vehicle, choose the service, enter your details and pay by virtual account, QRIS or e-wallet.
Do I need an account?
No. You can book as a guest and open your booking through the link in your confirmation email.
